Experience & Qualifications

Operations & Project Management
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Developed and implemented standard operating procedures (SOPs)
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strategic planning, KPI tracking, and performance optimization
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vendor management, contract negotiation, and supply chain coordination
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identify operational inefficiencies and implement effective solutions
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​handling logistics, inventory control, and resource allocation

Human Resources & Recruiting
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Managed full-cycle recruiting: job postings, applicant screening, interviews, and onboarding
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Developed and implemented HR processes to improve hiring, training, and retention
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Conducted new hire orientations and ensured smooth onboarding experiences
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Maintained HRIS databases, personnel files, and compliance documentation
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​Ensured compliance with labor laws, company policies, and confidentiality standards

Executive Assistant
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Managed confidential communications and sensitive information
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Inbox management, drafting correspondence, and prioritizing urgent matters
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Calendar management and meeting preparation
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Managed complex schedules across multiple time zones and departments
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Liaised between executives, staff, clients, and vendors to ensure alignment

Travel & Event Planning
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Created detailed travel itineraries, including accommodations, transportation, and scheduling
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Managed complex travel logistics across multiple time zones and locations: domestic & international
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Planned and executed corporate events/parties, conferences, and off-site meetings
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Organized team-building activities, company retreats, and employee recognition events
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​Known for anticipating needs, troubleshooting issues, and maintaining flexibility

Data Entry and Organization
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Maintaining and organizing digital and physical records
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Created and maintained spreadsheets, reports, and tracking systems for operational efficiency
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Successfully implemented file-naming conventions and digital filing systems to streamline workflows
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Supported audit readiness by maintaining organized, up-to-date documentation

Social Media & Marketing
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Developed and executed social media strategies to increase engagement and brand visibility
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creating content for various platforms including TikTok, Facebook, Instagram, LinkedIn, and Twitter
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Scheduled posts, analyzed performance metrics, and adjusted strategies accordingly
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Crafted compelling copy for social media posts, email blasts, and promotional materials
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Collaborated with design teams to create eye-catching graphics and visuals for digital content
Education
Western Governors University
Master of Business Administration
Greensboro College
Bachelors of Science (B.S)
Business Administration​